Reporting a problem or a person
How to report safety issues, bad behaviour, or anything that's gone wrong.
If something or someone makes you uncomfortable, report it. There are two routes:
- The Report button inside the session room — for anything during a session; it goes straight to our trust & safety team
- The Report a problem page — for bugs, quality issues, inappropriate content, or feedback
Every report is reviewed, usually within one business day. Describe what happened and include any session or booking details.
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