Rescheduling or cancelling a session
How to change or cancel a booking, and where refund rules apply.
Plans change. From a booking's detail page you can Reschedule to a new time or Cancel it.
How much is refunded depends on how far ahead you cancel: more than 24 hours before, you're refunded in full; closer to the session a partial credit applies; very close to the start there may be no refund. If a coach cancels or no-shows, you're always refunded.
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