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Help Center
Search for an answer, or browse the guides below. Everything works in English, العربية, and Français.
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For learners
Getting started
Create your account, set your goals, and find your way around Dardsh.
Finding & booking a coach
Search, compare, and book coaches — instantly or by request — plus reminders and changes.
In your session
Joining the room, shared tools, recording, group sessions, and what you get afterward.
Learning tools
CEFR & skill tests, your curriculum, vocab & flashcards, daily reading, practice, and progress.
Community & rewards
Badges, streaks, challenges, leaderboards, forums, practice rooms, buddies, messaging, and games.
Wallet, points & payments
Dardsh Coins, top-ups, promo codes, how pricing works, plans, invoices, gifts, and referrals.
Refunds & cancellations
Cancellation windows, automatic refunds, what happens if a session goes wrong, and disputes.
Trust & safety
Reporting, your privacy and data, content moderation, child safety, and coach safety training.
Account & settings
Profile and privacy, region and timezone, calendar sync, notifications, and changing language.
For coaches
Becoming a coach
Apply, get assessed, record your intro, verify your identity, and go live to learners.
Coaching on Dardsh
Availability, booking requests, your students, copilot, group sessions, and publishing resources.
Earnings, ranks & growth
How your price is set, your earnings and withdrawals, ranks, loyalty, referrals, analytics, and the academy.
Still need help?
Email us and include any booking or session ID involved. We reply within one business day.
For session safety issues, use the Report button inside the session room — those go straight to our trust & safety queue.